‘Tiffany now sees herself as a business owner, whose primary role is to drive profitable growth through her team, not operating like a ‘social enterprise’ just working hard to pay the her team and the bills. This has led to her being much better focused on setting goals, planning, prioritising and leveraging her time more effectively. She’s now making more money, with a more productive team and time to focus on her other passions including public speaking and horse riding, a hobby she took up again after 30 years!’